Client Charter
Yayasan Sabah Group Quality Objectives

The Quality Objectives of the Group are to ensure that the operational management and corporate services are implemented efficiently and effectively to ensure: -

  • Achievement of at least 80% customer satisfaction based on results of Customer Satisfaction Survey conducted by the respective Division/Zone/Unit.
  • Services are delivered effectively and according to the schedule/plan.
  • All complaints/suggestions of customers are closed within 14 working days subject to certain cases.
Contact Us

Telephone: +(60) 88 326300
Facsimile: +(60) 88 326424
Email: ysinfo@ysnet.org.my
Address: Menara Tun Mustapha
Yayasan Sabah Headquarters Complex
Likas Bay
P. O. Box 11623
88817 Kota Kinabalu
Sabah, MALAYSIA